MKS SAT account and data deletion

Delete your MKS SAT account or selected data

You can request deletion of your MKS SAT account and its associated personal data, or request removal of selected data while keeping your account.

Email [email protected] with the subject MKS SAT account/data deletion. Include your MKS Student ID or registered email and state whether you want the whole account deleted or only specified data, such as your profile photo, learning/test history, AI/support messages or enquiry details. Do not send your password, payment-card details or identity documents in the initial request.

The MKS support team verifies account ownership before acting. For full deletion, the team removes the account/profile and associated personal learning records that can be deleted. For a selected-data request, specify what should be removed. MKS confirms the result and explains any information that must be retained for legal, accounting, security or dispute purposes, including the applicable retention period. Backup copies follow the applicable backup lifecycle.

Uninstalling MKS SAT removes the app and local app data from your device; it does not delete your website account, server-stored photo or learning history. To remove those records, use the request process above.

Read the MKS SAT privacy policy at https://sat.mks.edu.np/privacy-policy/. Contact [email protected] if you need help with the request.