MKS SAT Privacy Policy

Updated: 31 October 2026

Who operates the service

MKS Education operates MKS SAT (Android package com.mks.satapp) and sat.mksprep.com. The app is free to download. MKS supplies student accounts after enrolment; there is no public account-registration or payment checkout in the app. Contact [email protected] for privacy, support, correction and deletion requests.

Account, profile and learning data

We process your MKS Student ID, sign-in/session identifiers, name and supplied contact details to provide and secure account access. Optional profile information includes a photo, destination country, target course/university, exam date, target SAT score and study plans. The LMS processes lessons viewed, study time, test answers, attempts, scores and feedback to deliver learning features and show your saved history.

Optional photo upload

The Android app uses the system photo/document picker. It can access only the image you select for upload and does not request broad access to your photo/video library, storage, camera or microphone. Choose an image without sensitive information or embedded location metadata. Uploaded profile photos are stored by the website for your account profile.

Optional AI assistance

When you submit a question to SAT Coach, the question, relevant conversation context and educational context are processed by our server and DeepSeek to generate a reply. The private-progress option is off until you choose it; enabling it permits aggregate attempt, score and study-time data to personalize the response. LMS result reviews use verified aggregate facts from the current attempt. AI replies can be inaccurate and are not official SAT scores. Do not enter passwords, payment details or sensitive identity/health information in chat. Provider API credentials stay on the server and are not bundled in the app. DeepSeek processes submitted information under its own privacy and retention policies.

Support, content reports and optional enquiries

We use information you choose to submit in support or content-report forms to investigate the issue and, if you supply contact details, reply. Where an optional counselling/contact enquiry is offered, the information and consent you submit are used for the requested MKS follow-up. Contact [email protected] to withdraw follow-up consent. The content-report facility accepts reports about offensive, unsafe or incorrect AI replies and learning/app issues without requiring you to disclose your password.

Connection information, cookies and embedded services

The website uses account/session cookies and browser storage needed for sign-in and learning features. Requests may include IP address, approximate country/region, browser/device information, pages visited and performance information. Hosting and Cloudflare services support security, delivery and website-performance analytics. Fonts, embedded lesson/media services and the Desmos graphing calculator receive normal connection information when their content loads. Default WordPress avatars may use Gravatar, which receives a hashed email identifier unless a locally hosted photo is used. External services operate under their own privacy and retention policies. The current Android app has no advertising-ID permission or mobile advertising SDK.

Use and disclosure

Data is used to deliver and secure the LMS, maintain your study records, answer requests and improve reliability. Service providers process the relevant data needed to supply hosting, delivery, analytics, communication, embedded content or optional AI features. MKS does not sell your personal information. We may disclose information where legally required or necessary to protect users and systems. Internet communication with the MKS website uses HTTPS; no security measure can guarantee complete protection.

Retention, access and deletion

Account and learning information is kept while needed to provide your MKS service and maintain your study records, unless you request deletion or another retention obligation applies. You may request access, correction, full account deletion or deletion of selected data such as your profile photo, enquiries or learning records by contacting [email protected]. Include MKS SAT and your Student ID or registered email; never send your password. MKS verifies ownership before deletion and confirms the outcome. Limited records may be retained where required for legal, accounting, security or dispute purposes; backup copies are removed through the applicable backup lifecycle. We explain any applicable retention exception and period when responding.

See https://sat.mks.edu.np/delate-the-account/ for the deletion-request process. Uninstalling the app removes the installed app and its local data but does not delete the server account or learning history.

Students and policy updates

This service is for MKS-enrolled SAT students. Existing MKS SAT terms apply, including their student-age provisions. Contact MKS if an account or information has been supplied without the appropriate permission. Updated privacy information will be posted on this page with its update date.